The individual services I offer are;
- Video Counselling
- Telephone Counselling
- Text Counselling
- Email Counselling
What is Video Counselling?
Video counselling takes place over a Video call. The main platforms I use for this are Microsoft Teams and WhatsApp, depending on your needs. For Teams I will send you an invitation for the meeting and when you join you will be placed in a waiting room until the meeting starts at the allocated time. For WhatsApp I will video call you at the allocated time. Video counselling sessions last for 50 minutes. I will ensure that I am in a private space where we won’t be overheard, and away from any distractions.
Being able to see your counsellor gives you more of the benefits that you would normally get from face to face counselling, but with the accessibility of online therapy. By talking you hear tone of voice which is one way to convey empathy, but by video you see non-verbal communications such as facial expressions too.
If for some reason the internet connection is lost, I will rejoin the meeting straight away and wait for you to rejoin. If the issue means that we cannot connect to the video call, I will phone you and give you the option to do the session over the telephone.
There may be times when we decide to work with visual aids such as a worksheet or completing a timeline together. In these instances, I will either share my screen with you or send you a copy of the visual aid via email or WhatsApp.
You will need to ensure that you also have a private space to attend the session from. It is important that this is somewhere that you won’t be overheard. It is also important that it is somewhere you can be comfortable (a comfy chair to sit in, not too hot or too cold) and with minimal distractions. This will enable us to carry out deep therapeutic work together in a safe way.
What is Telephone Counselling?
Telephone counselling takes place over a telephone call. I will call you at the allocated time and the session will last for 50 minutes. For the duration of the call, I will give you my full attention. I will ensure that I am in a private space where I won’t be overheard, and away from any distractions. If for some reason the connection is lost, I will call you back straight away. In cases where there is an issue with my network provider, I will call you from a private number, on a different network.
There may be times when we decide to work with visual aids such as a worksheet or completing a timeline together. In these instances, I will send you a copy of this via email or WhatsApp.
You will need to ensure that you also have a private space to attend the session from. It is important that this is somewhere that you wont be overheard. It is also important that it is somewhere you can be comfortable (a comfy chair to sit in, not too hot or too cold) and with minimal distractions. This will enable us to carry out deep therapeutic work together in a safe way.
What is Text Counselling
Text counselling takes place over an instant messaging, I use WhatsApp. I will message you at the allocated time to start the session, and the session will last for 50 minutes. For the duration of the session I will give you my full attention. I will ensure that I am in a private space where I won’t be overlooked, and away from any distractions. This is synchronous communication, where we send texts back and forth during a specific pre agreed time slot. It’s great if you prefer writing things out or find face-to-face conversations a bit overwhelming. And is an accessible way for those who are deaf, experiencing hearing loss or are non-verbal, to attend counselling.
There may be times when we choose to work with emojis, images, video or sound clips. This will be discussed and agreed between us before hand.
You will need to ensure that you also have a private space to attend the session from. It is important that this is somewhere that your messages wont be seen. It is also important that it is somewhere you can be comfortable (a comfy chair to sit in, not too hot or too cold) and with minimal distractions. You will need to ensure that you r device has adequate battery. This will enable us to carry out deep therapeutic work together in a safe way.
What is Email Counselling?
Email therapy works a bit like letter writing. You will send me email per week, describing how you’re feeling, sharing recent experiences, asking questions, or reflecting on challenges. Each email will be a maximum of 800 words. I will reply once a week within a pre agreed window of time. I will ensure that I am in a private space that cannot be overlooked, and that my emails are securely stored on a password protected device.
We may decide to share images and attachments if it is helpful to the process. This will be agreed between us before hand.
You will need to ensure that you have a private space to send and receive the emails from and that nobody else has access to your emails.